The childcare industry has evolved significantly over the years, and parent expectations have evolved right along with it. Today’s modern parents, many of whom are Gen Z or younger millennials, have grown up in a digital-first world. They expect speed, convenience, transparency, and open communication from every service they interact with, including childcare centers. For centers still relying heavily on traditional processes, this shift can feel overwhelming. However, for those willing to...

We all remember how the pandemic made virtual tours a necessity. While we’re fully back to in-person visits now, the skills we developed during that time still have a place. Virtual tours remain a fantastic option for families who can’t make it to your center in person — and continuing to offer them shows that your center is flexible, accommodating, and tech-savvy. The Value of Offering Virtual Tours It’s a bit like having dressing rooms in a clothing store: when people have the chance to try...

A feedback questionnaire from IntelliKid Systems designed to evaluate virtual tour practice sessions, focusing on video and audio quality, tour flow, staff presentation, and overall impression to help improve the virtual tour experience.