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"Be Our Guest" - Creating a Magical Customer Experience
First impressions shape everything, especially in childcare, where families walk in with a picture already in mind of what they expect. During our recent webinar, we explored how to transform those expectations into powerful “WOW” moments that leave families feeling seen, valued, and excited to join your community. We were joined by Kate Woodward Young and Carrie Casey, nationally recognized early childhood trainers, keynote speakers, and business strategists with more than 3
Daria Hall
Nov 26, 2025


Accountability Without Frustration – Our 50th Webinar Celebration Featuring Special Guest Vernon Mason!
Motivating today’s workforce remains one of the most significant challenges school leaders face. This core issue took center stage during our 50th IntelliKid Systems Academy webinar, where nationally recognized early childhood leader Vernon Mason Jr., M.Ed., presented “I Just Want Them to Do Their Job: Accountability Without Frustration.” Vernon explored how true accountability can shift from feeling like harassment to becoming a catalyst for growth, motivation, and stronger
Daria Hall
Nov 26, 2025


The Power of Play: Fueling Purposeful Leadership
Playful leadership can feel elusive as you balance expectations, team culture, systems, and the daily fires that come with running a school. At our recent Playful Leadership webinar, we welcomed Rachel Supalla, M.Ed., a renowned Early Childhood Business Expert, consultant, trainer, author, and multi-site child care owner with more than 25 years of experience. Rachel launched Discovery KidZone in 2009 and has since expanded it into 10 successful locations across Montana and U
Daria Hall
Nov 26, 2025


Feedback Without Fear: Coaching Teachers Through Behavior Breakthroughs & Personal Growth
Navigating tough leadership moments can feel overwhelming: balancing communication, resilience, staff development, and those hard conversations you’d rather avoid. At our recent webinar Feedback Without Fear: Coaching Teachers Through Behavior Breakthroughs & Personal Growth , we welcomed Dr. Teri DeLucca, founder of Impact Early Education, who specializes in helping child care leaders grow thriving, emotionally intelligent teams. With years of experience training directors a
Daria Hall
Nov 26, 2025


Why Virtual Tours Still Matter: Making Your Childcare Center Accessible to Every Family
We all remember how the pandemic made virtual tours a necessity. While we’re fully back to in-person visits now, the skills we developed during that time still have a place. Virtual tours remain a fantastic option for families who can’t make it to your center in person — and continuing to offer them shows that your center is flexible, accommodating, and tech-savvy. The Value of Offering Virtual Tours It’s a bit like having dressing rooms in a clothing store: when people have

Samantha Kloorfain
Oct 31, 2025


Virtual Tour Practice Feedback Questionnaire
A feedback questionnaire from IntelliKid Systems designed to evaluate virtual tour practice sessions, focusing on video and audio quality, tour flow, staff presentation, and overall impression to help improve the virtual tour experience.

Samantha Kloorfain
Oct 30, 2025
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