As the back-to-school rush settles into a routine, families are starting to form an impression of how your program communicates. And because enrollment never really stops, that impression gets made year-round, whether a family starts in September or February. Communication, of course, runs both ways. Not only will you be reaching out with the hard conversations, the late pickup, the incident report, the tuition change, but families will also have concerns of their own to rais

The destination the whole S.P.A.C.E. journey has been building toward. Welcome back, astronaut. We have traveled through Staff Management, Physical Environment, Administration, and Curriculum, and now we have reached our final destination on the S.P.A.C.E. journey: the Planet of Enrollment. This is the planet that started the conversation, and fittingly, it is the one we land on last. Because here is the truth: enrollment is not one planet among five. It is the destination th