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Maximizing Efficiency: Mastering User Permissions in IntelliKid Systems

Updated: Jun 15

Efficiently managing a childcare center requires a well-organized and secure CRM platform. IntelliKid Systems offers a comprehensive solution, but to harness its full potential, it's crucial to understand and optimize the user permissions feature. By customizing permissions on a user-by-user basis, you can ensure that each team member has access to the specific features they need, enhancing productivity and safeguarding sensitive information. In this blog post, we will delve into the importance of setting up permissions and provide you with practical tips on how to do it effectively within IntelliKid Systems.

Granting all permissions to every user may seem convenient, but it can lead to potential issues. Not everyone in your team requires access to every aspect of the CRM platform. By implementing individualized permissions, you can control the level of access each user has, maintaining data security and preventing accidental modifications or misuse. Customized permissions, also, allow team members to focus on their specific duties, streamlining workflows and increasing productivity.

IntelliKid Systems provides a helpful "Quick User Permission" guide that suggests permissions based on potential scenarios, such as daily user, marketing, management, and administrator. While these serve as useful starting points, it's important to tailor permissions to match the specific roles and responsibilities within your center. This customization ensures that each user has access to the necessary tools while minimizing distractions or potential errors caused by irrelevant features. Access account permission details and a how-to video within our Help Center here (while being logged into your IKS account).

In IntelliKid Systems, adjusting user permissions is straightforward. Follow these steps:

a. Accessing Account Details:

Start by locating the desired account in the Accounts list. Click on "Details" to access the account's specific information.

b. Editing Permissions:

Within the Permissions section, you'll find categories that can be expanded to reveal a list of permissions. To modify a user's permissions, click on "Edit" within the Permissions section.

c. General Permissions:

The Account Permissions page consists of two sections: General Permissions and Website Permissions. General Permissions control access to the portal, app, Lead Management System (LMS) and Employee Management System (EMS). Here, you can manage settings related to General Settings, Emails, Facebook Messages, Marketing Automation, and Campaigns.

d. Website Permissions:

The Website Permissions section allows you to control access to specific areas of the website.

To enable or disable a permission, simply toggle the switch accordingly. The selection will be automatically updated and saved within the user's settings.

To optimize your permission settings in IntelliKid Systems, consider the following best practices:

Regularly Review and Update Permissions: As roles and responsibilities change within your center, make it a habit to review and update user permissions. This ensures that team members have the necessary access while maintaining data security.

Tailor Permissions to Specific Locations: For centers with multiple locations, customize permissions based on assigned locations. This approach prevents unnecessary access to leads or information from other locations.

Collaboration and Communication: When adjusting permissions, collaborate with team members and seek their input. Open communication allows you to understand their needs and ensure they have the appropriate permissions to perform their tasks effectively.

Ongoing Training and Support: In addition to customizing user permissions, providing ongoing training and support is essential for maximizing the benefits of IntelliKid Systems. We understand that mastering a CRM platform can take time, and that's why we offer a variety of resources to assist you.

Help Center Articles: Our comprehensive Help Center is packed with articles, tutorials, and guides to help you navigate through different features and functionalities of IntelliKid Systems. It's a valuable knowledge base that can provide you with step-by-step instructions, best practices, and troubleshooting tips.

Chat Support: We believe in providing immediate assistance whenever you need it. That's why we've made it incredibly easy to reach out to our support team. Simply click on the chat button located in the bottom right-hand corner of the screen when you are logged in. This will connect you with one of our knowledgeable support agents who will be happy to assist you in real-time. Whether you have questions about user permissions or any other aspect of IntelliKid Systems, our team is always just a click away.

By combining the resources available in the Help Center with our responsive chat support, you have access to the guidance you need to make the most of IntelliKid Systems. We are committed to ensuring that you feel supported throughout your journey of using our CRM platform.

Customizing user permissions in IntelliKid Systems empowers you to tailor access levels according to each team member's role and responsibilities. This ensures proper data security, and that your staff can only access areas of the system that are relevant to their daily work. Remember to provide ongoing training and support to your team, leveraging the resources available in our Help Center and reaching out to our chat support for immediate assistance.

We are dedicated to your success and are here to support you every step of the way. Embrace the power of customized user permissions and unlock the full potential of IntelliKid Systems for your childcare center.

If you have any further questions or need assistance, please don't hesitate to contact our support team. We are here to help.

While being logged into your IKS account, access account permission details and a how-to video within our Help Center here.

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