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  • Culture, Connection and Current Staffing Issues in the ECE Environment with Rachel Supalla

    This webinar was a lively discussion between Karen Titolo, IKS Academy Director, and Rachel Supalla, owner and founder of Discovery Kid Zone. In 2009, with a background in preschool, Rachel Supalla founded Discovery Kid Zone, which quickly grew from a small center in Rachel's basement to multisite centers in multiple states. In 2020, Rachel and Discovery Kid Zone were named Innovative Business of The Year. Rachel holds a Master’s degree in Early Childhood Administration and is internationally trained on child care methods, such as Montessori, the Reggio Emilia approach, and social-emotional development. Rachel has a passion for mentoring, coaching and teaching. She loves to collaborate and work with fellow business owners, directors and leaders. Rachel also works as a child care success coach with the Child Care Success Company. The following are some highlights from the webinar: Rachel reminds us that creating a positive school culture, even in this great resignation employment environment, is still one of the most powerful tools for attracting and retaining ECE employees. As owners, directors and mentors, our job is to unleash the tools within our staff. This is when people are at their best and they want to come to work. Paying a competitive wage and finding ways to increase benefits is expected. When we rely only on financial incentives, our focus switches from a positive culture to a culture that has lost its passion, and this often leads to low morale. Our focus should be on providing a competitive living wage and creating a positive culture. Your culture is your brand! Rachel reminds us that the 6 most important incentives a company can offer are: Intentional company communication Company sponsored events and activities Recognition programs Incentive programs Skill development Wellness programs Rachel creates an “Intentional” culture by planning a yearly calendar of events that connects people. Connection reminds us WHY we are doing what we are doing. When culture is your driver, employees have a connection to the “why” behind something and a deeper connection to each other and the company emerges. Rachel suggests using the “one word that will change your life” approach for creating a unified vision within the staff and across multiple schools. Rachel has found that the simple power of one word is that it impacts all six dimensions of life: mental, physical, emotional, relational, spiritual, and financial. Rachel, also, bases her fun connection activities on the 5 love languages . She regularly plans activities that appeal to all love languages: Acts of service Receiving gifts Quality time Words of affirmation Physical touch Some things that Rachel has done include the following: To keep the word going throughout the year, Rachel plans a specialized focus of the word every quarter. For example, if the word is “Thrive”, then for the first quarter, the focus will be on: “You deserve to thrive”. All staff and parent activities will focus on mental health and how you deserve to thrive. The next quarter would be “thriving in the classroom”. Activities would focus on classroom environments, curriculum, and how we can help parents to understand the curriculum better. The next quarter would be “thriving outside”, and the focus would then be on outdoor classrooms, outdoor parent events, etc. The last quarter would focus on “thriving in our community” and events would be taken into the community. Rachel then plans the monthly or weekly staff appreciation activities, the monthly staff training activities and the monthly parent and community event activities using the word for the year. A monthly calendar showing all the parent/community activities is produced and distributed to the parents. The staff calendar includes the parent activities and the additional staff activities, such as, the scheduled one-on-one times for the director and each staff member. Every year Rachel does a leadership retreat. During the retreat, the strategic planning is done, as well as choosing the word of the year. Themed staff training is done yearly. These activities are included in the annual budget. Rachel reminds us that the activities don’t need to be expensive, but they must be planned and budgeted for. “When you work for a purpose bigger than yourself, it’s not just about money, it’s about where you’re going and who you are going with.” – Rachel Supalla For more information contact Rachel Supalla rachel@discoverykidzone.com

  • EMS Demo with Christina Villa

    In this webinar, Christina Villa, Director of Sales for IntelliKid Systems, and Samantha Kloorfain, Success Engineer for IntelliKid Systems, demonstrated how IntelliKid Systems Employee Management System (EMS) brings communication and marketing automation to your recruitment efforts. They demonstrated how candidates move seamlessly through the hiring process from submitting applications through on-boarding and even post-employment communication. Christina explained how the five pillars of EMS help users stay relevant and current in today’s very competitive fast-paced world of hiring and employment. Capture the details of each incoming candidate through multiple sources. By adding EMS-provided landing pages to your website or on your careers page you can automatically capture all candidate information. Digitally advertise through Indeed, Facebook or Google Ads and EMS will capture the candidate’s information. The EMS platform automatically records incoming calls to the designated marketing line for training purposes as well as accurately capturing all candidate details. Communicate with your potential candidates through their preferred method of communication. Two-way texting captures candidate information and displays on the timeline so you can communicate in real-time conversations. EMS will sync candidates' profiles with completed applications and automatically send receipt confirmations or any other customizable return communications that you desire. Organization is the key to running any business, but is extremely important in the fast-paced child care industry. Using EMS search and quick search features allows you to find the candidate and information you are looking for quickly. Filters can be customized based on your center's needs and the state's requirements. For example, if you want to search for all candidates that are CPR certified you can easily find all candidates with just a couple of clicks. EMS candidates are organized by status, or, in other words, where the candidate is at in the application process. Is the applicant a potential candidate (PC) or have they submitted an application (AS) or is the first interview scheduled (1IS)? Based on status, marketing automation will send out your preferred communications. One great feature of EMS is the ability for the candidate to self-schedule their interviews based on your predetermined availability. Simply changing the applicant status triggers marketing automation that invites the candidate to self-schedule their interview and sends confirmations and reminders to the candidate. This time-saving feature is appreciated by the candidate and saves you time. Engage and manage your current employee information. By using customizable data fields you are able to keep track of all employees and potential employees certifications, and requirements for employment. You can easily find who needs updated CPR or whose teaching certificate may be expiring and send them an engaging text and email. Analyze statistics to determine the health of your business and the health of your employee hiring efforts. Analyze how many candidates applied in a certain time frame, how many were scheduled for an interview and how many were hired. This analysis can help you get the best ROI for your employee hiring efforts and determine where your ad dollars are best spent. By analyzing the Co-hort analysis report, you can see where candidates might get stuck in the hiring process and alter your procedures if necessary. Below are Christina's tips for users. Be sure to check the following things every day. It only takes a few minutes a day. New - Daily review new applicants and change their status as needed. Scheduled - Check who is scheduled for an interview. Actions to Take - Help you know what actions to take to help move the candidate along the hiring process. Hot - These are the people you really, really want to hire! Incomplete - These are profiles with incomplete information. Check and complete daily. Candidates will not get any marketing information if left in this status. Marketing automation is the brain of the EMS system and workflows are the timing of the system. Christina demonstrated how the workflows are set up in easy-to-understand language. For example, if the status is changed to Potential Candidate (PC), a previously created SMS and an email will be sent out immediately. A reminder to schedule the interview SMS and email will also be sent out 2 days after the status change. EMS provides out-of-the-box templates that were created based on our years of experience and best practices. Every business and state have different requirements, so the templates are easily customized for your specific business and needs. Christina reminds us to create and use templates that are your business voice, that attract the candidates with qualifications that you want to employ. Engage your candidates by creating colorful, bright, eye-catching, interactive, engaging emails that show candidates your individual culture, personality and school. For example, add a video of a virtual tour of the center and show candidates why they want to work for you. EMS Campaigns allow you the ability to reach a large number of people with exciting, interesting and engaging email information. Christina recommends sending out Monday Memos for the staff with photos and videos of adventures and activities that happened during the week. You are able to see the deliverability and who opened and read the email campaign. Hiring employees has become very competitive. Other types of businesses and industries are offering higher wages for what may be perceived as less work. What can you do to attract and retain employees? Christina's tips for setting your brand apart: Figure out what makes you a better place to work. It could be the flexibility in schedule. Nights and weekends off. Develop your culture. Provide lunch for everyone at least monthly. Show respect. Give payday candy bars on pay day. Give lifesavers with a card saying “you're a lifesaver”. Give lip balm with a card saying “you're the balm”. Value your employees' ideas. Listen to your employees and, if appropriate, make changes based on the suggestions. Get to know your staff, build a connection and nurture those relationships. Take baby steps. Relationships take time to develop. Not everything has to be done today. Once someone finds a great place to work, it's harder for them to leave. Christina's final tip is to create a careers facebook page. Ask your current staff to post examples of their daily routine and why they like working at your school. Testimonials are the best form of referrals. Cost of EMS: Current LMS customers: $55.00 per location per month. Just want EMS? Cost is $110.00 per location per month. Schedule a demo here . Recording of webinar here .

  • Recruit to Retain with Beth Cannon

    In this webinar, Beth Cannon, a sought-after speaker, coach, consultant, and creator of a variety of strategy development and training programs discussed how to recruit and retain child care employees. Key takeaways from the webinar: Why Your Core Values and Culture Matter. Understanding Your Talent Attraction Strategy. Creating an Applicant Tracking System. Orientation Vs Onboarding. Benefits of Online/Digital Training Options. Top 3 reasons educators want to leave: Excessive workload and insufficient time to provide quality care. Low pay. Feeling undervalued. Your goal as an early childhood leader is to hire teachers who are a good cultural fit for your school. It is important to be clear on what attitudes, thoughts and behaviors are expected. Develop your own ideally-defined employee before you start the hiring process. Components of Retention: Attract - Identify your talent by defining what character, competence, chemistry and culture you are looking for. These employee traits need to fit within your school culture and your staff brand. Your talent attraction strategy should display exactly who you are as an employer to the talent that you want to attract. Engage - The Discovery process is the process of interviewing and getting to know your candidate. Best discovery questions: Tell me about a time… Reflect on what you could have done better… Scenario… Values-based Inquiries… Skill Assessment… Train and Retain - Onboarding can significantly improve employee engagement and reduce turnover within your organization. Onboarding is a series of events, including orientation, that helps newly-hired employees understand how to be successful in their day-to-day job and how their work contributes to the overall business and culture of the school. IntelliKid Systems Employee Management System (EMS) brings communication and marketing automation to your recruitment efforts. Candidates move seamlessly through the hiring process from submitting applications through onboarding and even post-employment communication. One of the best features of EMS is the ability for the candidate to self-schedule their interview with your availability by only having to change the candidate's status! As Beth says, "figure out what you can automate'', so let us help you automate the hiring process. Didn’t make the webinar or want to see it again? Here are some resources for you: Re-watch the recording HERE . If you have previously registered, it will launch right away - if not, just re-register and it will immediately play! The Ultimate Guide for Turning Manuals to Modules - https://m2mchecklist.bethcannonspeaks.com/ Enroll in Stuck to Strategy Academy - https://bethcannonspeaks.com/stucktostrategy Get a hold of Beth on Facebook, Instagram, or LinkedIn - @BethCannon​Speaks

  • Mastering Staffing Challenges in Early Childcare: Top Tips from Aleta Mechtel

    In the world of early childcare, staffing challenges can feel like an uphill battle. With so much movement in this field, finding, training, and keeping great team members can be tough—but it’s also one of the most crucial components of a successful center. That’s why the IntelliKid Systems Academy recently hosted a webinar with childcare expert Aleta Mechtel, who shared game-changing strategies that every childcare leader should know! Aleta, with nearly 30 years of experience in roles ranging from teacher to business coach, understands the unique challenges of staffing in childcare and has a proven track record of scaling successful centers. Her insights gave us practical, actionable strategies to create a staffing structure that supports consistency, builds a strong team culture, and minimizes disruptions. Here are some of the key takeaways from Aleta’s session: 1. Build a Reliable Substitute Pool Aleta’s first recommendation was to create a dependable network of substitute teachers. Having a substitute pool is a game-changer when it comes to handling unexpected absences and keeping classrooms running smoothly. She highlighted some creative ways to attract and maintain a roster of on-call staff, from leveraging social media to connecting with local colleges. The goal is to create a list of reliable substitutes so that last-minute challenges don’t disrupt the learning environment. 2. Master Onboarding and Training A successful team starts with a strong onboarding process. Aleta explained that thorough onboarding and initial training can make all the difference in setting new team members up for success and longevity. Aleta shared tips for implementing an engaging onboarding process that includes a warm welcome, clear expectations, and practical training that aligns new hires with your center’s mission. Investing time upfront in a smooth and supportive onboarding process can lead to stronger retention and a more cohesive team. 3. Create a Culture That Retains Great Staff In childcare, retention is about more than just keeping positions filled; it’s about creating a motivated, engaged team that wants to stay for the long run. Aleta emphasized that nurturing a positive culture is essential. Her suggestions included holding regular team check-ins, celebrating small wins, and encouraging open communication. By fostering an environment where staff feel valued, appreciated, and connected to a shared purpose, you’re not just building a team—you’re creating a community. Putting It All Together Staffing will always be a challenge in early childcare, but with the right strategies, it’s possible to build a team that’s both strong and flexible. Aleta’s approach to staffing offers childcare centers a way forward, even in the most challenging times. If you missed this session, watch it here . If you would like to get ahold of Aleta, her email is: Aleta@theteachersfortomorrow.com   Thank you, Aleta, for inspiring us to tackle staffing challenges with confidence and creativity! Schedule a demo with IntelliKid Systems here .

  • How to Avoid 5 Costly Childcare Insurance Mistakes

    Samantha Phillips has gained a national reputation as the sparkly child care insurance expert. She has dedicated her career to being an advocate for early childhood owners by helping them navigate the complexities of their child care business insurance. She has spent the last five years supporting our ECE community by sharing her knowledge and expertise across different platforms and teaching how to dodge potential landmines. It is her passion to help you learn more about the coverages your business needs and why, so that you can make smart choices on behalf of yourself, your business, your team, and the littles in your care. In this webinar , Samantha Phillips helped ECE leaders to understand their Certificate of Liability. Her focused detailing of each section and how it applies to child care centers will help you make sense of your current insurance as well as what to do in the future. Samantha shared the 5 mistakes most child care owners make with their insurance coverage. 5. Not Purchasing Employment Practice Liability Insurance (EPLI). EPLI protects from: Discrimination Whistleblower & Retaliation Wrongful Termination Sexual Harrassment Defamation Invasion of Employee Privacy Failure to Promote or Hire Deprivation of a Career Opportunity Pregnancy & Location Accommodation 4. Missing the Importance of Coinsurance 3. Not Knowing the True Cost of Wind/Hail Deductibles 2. Not Asking for Exclusions 1. Trusting that your agent knows and understands child care needs is the #1 MISTAKE! Contact Samantha Phillips: C- 214.842.9633 O- 469.765.3384 E- Samantha.Phillips@ComployHR.com F- Sam Phillips, Child Care Insurance Expert

  • Finding the Hidden Blind Spots in Your Child Care Business with Brian and Carol Duprey

    Brian and Carol Duprey are Certified Child Care Coaches and the founders of Child Care Genius, a child care coaching and training company. They are the authors of six books and the #1 selling child care business book authors of all time. Considered two of the world’s leading experts on child care expansion, profitability, and mindset, Brian and Carol Duprey have been guiding owners, directors, and teachers to unprecedented growth in their businesses through their books, podcast, and online tools. Brian and Carol Duprey have been in the child care industry for over 27 years. They have opened and run 10 very successful schools, and today they are certified child care coaches, best-selling authors, motivational speakers, and podcast hosts helping center owners, directors, and teachers lead more successful lives. Brian and Carol have written the Amazon best-selling books The Art of the Tour: Tactics, Tips, and Tools to Increase Tours and Conversions at Your Child Care Center and Advanced Child Care Business Strategies: Secrets to Profitability, Expansion, and Wealth Creation. Hosts of the wildly popular Child Care Genius Podcast, Brian and Carol tackle topics such as increasing center profitability, expansion, employee hiring and retention, cultivating an amazing mindset, and how to retire wealthy, leaving a legacy for future generations. Listen or subscribe at www.ChildCareGenius.com/podcast . Brian and Carol also host the Child Care Genius Mastermind Group, a FREE Facebook Group of current and future child care millionaires at Facebook.com/groups/childcaregenius . You can learn about all of the services they offer at ChildCareGenius.com . In this webinar, Brian and Carol Duprey explored the 14 Profitability Killers that could be limiting the growth of your business. From financial planning and staff management to operational efficiency and customer relations, we covered a spectrum of essential strategies to boost your profitability. By addressing these challenges head-on, you'll be well on your way to enhancing the financial health and sustainability of your enterprise. Watch the webinar here !

  • Get ready to soar in 2024! Unveiling IntelliKid Systems V4

    At the end of the day, it's easier to run a full childcare center than it is one that isn't. IntelliKid Systems has always been focused on creating time-saving and efficient tools to expand your programs, fill your enrollment needs and lessen the number of manual tasks you and your staff are required to do. IntelliKid Systems V4 builds on more than five years of innovation in the enrollment space in order to give centers the tools they need to address the challenges of an ever-changing marketplace. In a recent webinar, Jared Hall, the CEO of IntelliKid Systems, provided a live look at the V4 release of our IKS platform, a giant leap forward in child care software and enrollment management. Among other things, you’ll learn how to future-proof your center against any challenge you might face in the enrollment arena: Experience V4 in Action: Witness a live demo of our latest, cutting-edge features that will give your center the operational boost it needs. Master New Tools: Discover how to future-proof your center against declining enrollment and harness new strategies to stay ahead of the curve in an ever-evolving child care management landscape. Get an Insider Preview: Be among the first to know what innovations IntelliKid Systems is planning for 2024. After all, everything begins with bringing children to – and through – the front door. Click here to rewatch the webinar.

  • Middle Bench Mastery with Rachel Supalla: The Missing Piece to Business Success Through Empowering Mentorship Programs

    Rachel Supalla is a dynamic professional with a multifaceted role as a multisite child care owner, coach, presenter, and mentor. With a profound passion for mentoring, coaching, and teaching, Rachel thrives on collaborative efforts with fellow business owners, directors, and leaders in the childcare industry. In 2020, Rachel's outstanding contributions to the field were recognized as she and Discovery Kid Zone were honored with the title of Innovative Business of The Year. Her journey began in 2009 when she founded Discovery Kid Zone, a venture that swiftly expanded to encompass multiple centers, with a recent addition to the portfolio. Rachel's educational background includes a Master's degree in Early Childhood Administration, underscoring her commitment to excellence in childcare. What sets Rachel apart is her international training in various childcare methods, including Montessori, the Reggio Emilia approach, and a focus on social-emotional development. With a career spanning back to 1997, Rachel Supalla's wealth of experience and dedication to advancing early childhood education continues to make a lasting impact on the lives of the children she serves and the broader childcare community. Rachel’s coaching website Vision Tree Learning highlights her Practically Perfect Performance™ coaching classes, Mastering Mentorship, as well as the complete catalog of her coaching and mentoring offerings. If you would like to get in contact with Rachel Supalla, you can email her at rachel@discoverykidzone.com In this webinar, Rachel Supalla shared the concept of the Middle Bench —your team's core group with untapped potential. We gained valuable strategies for recognizing and unleashing their potential: how to motivate, encourage and grow your Middle Bench to be high achievers and become tomorrow's leaders. She shared secrets that will lead to higher staff retention and increased work satisfaction by effectively mentoring your Middle Bench . Rachel also gave tips on how to develop a collaborative workplace culture as well as how mentorship programs can be the cornerstone of organizational resilience and adaptability in the childcare setting. Furthermore, Rachel explained the Mentorship Tango and how you can use it to better guide your Middle Bench . If you are interested to learn more, you can access the full recording here .

  • Are you looking for concrete ways to elevate your enrollment strategies and save time and effort?

    IntelliKid Systems helps child care centers increase enrollment, offering a full suite of powerful tools aimed at growing your center with efficient and organized processes. There are only so many hours in the day, and running a quality early childhood education program takes up most of them. IntelliKid Systems is dedicated to keeping your program front and center in your prospective parents’ minds, so that you don’t have to. If maintaining or increasing enrollment is important to your center, then IntelliKid Systems is even more. In our webinar Fast-Forward Your Enrollment with V4 in 2024 , Ashton Medina, a distinguished former director turned IKS Success Engineer, led an engaging discussion and demonstration showcasing IKS’ recently unveiled V4 version, along with the latest features that help create streamlined and effective enrollment procedures. During the session, Ashton provided valuable insights and takeaways aimed at enriching your comprehension of IKS, ultimately empowering you to elevate the efficacy of your enrollment and lead management strategies. Her expertise shone through as she offered practical suggestions spanning marketing automation, strategic status changes, and the creation and implementation of impactful email templates and campaigns. A notable highlight of the presentation was the exploration of one of the latest features in V4 – “Tasks”, masterfully explained by Ashton. This innovative feature promises to revolutionize your work processes, bringing a new level of efficiency and organization to your daily tasks. To rewatch the webinar, click here .

  • Navigating Compliance with Confidence in ECE Programs with Cindy Vian

    Cindy Vian is a dedicated professional in the realm of early education and childcare, bringing a wealth of knowledge and understanding of regulatory compliance. Having dedicated her career to understanding the intricate web of federal and state regulation that govern child care facilities as well as the complex landscape of the Child and Adult Care Food Program (CACFP) regulations, she is relied upon as a trusted advisor to industry stakeholders within both the private and public sector.  She is currently serving as Vice President of North American Operations for 1Place Childcare software, a cloud-based solution that helps early education brands to move from standardized license preparedness to operational best practice and trend analysis, helping optimize efficiency and quality assurance initiatives.    Previously, Cindy served as Vice President of Customer Acquisition for KidKare (Alpine Software Group), where she identified significant opportunities to capture market share, developed the marketing and sales strategy, built a team that delivered consistent growth of 6-10% YOY and cultivated key relationships with leadership teams at many state agencies. In this webinar, Cindy Vian from 1Place Childcare software delivered an enlightening presentation, focusing on rebuilding regulatory knowledge and experience. Participants were encouraged to incorporate learning into their daily operations and harness their team's genius with transparency. The webinar aimed to empower ECE programs to navigate regulatory challenges with confidence and foster a culture of ongoing improvement. Feel free to reach out to Cindy at Cindy@1placeonline.com If you are interested to learn more, you can access the full recording here .

  • Communication is the key to Leadership with Summer Picha

    Summer Picha is a Minneapolis / Twin Cities-based early childhood development and leadership expert who helps early childhood programs, schools and facilities become the best-in-class choice for their clients and customers and be an integrated part of raising good humans. She’s the creator of the Conscious Classroom Certification Model: the leading framework that helps owners and administrators retain great staff, recruit ideal children and families, reduce risk and stay compliant without complication, and protect school revenue while running a fast-paced facility in ever-changing times. Leveraging Summer’s 18+ years in the industry and her role as co-founder of a group of award-winning and highly-referred Montessori schools in the Twin Cities, Summer knows specifically what it takes to lead a mission-driven team and create a culture where schools and families feel like they belong. What she is most passionate about is working closely with the leadership and staff to empower them to take pride in their very important work. Professionals in early education have some of the most influential impact on the future leaders of the world - yet they are the most underappreciated and underpaid - and that’s why the CCC Model was created - to level up the industry and the ability for owners and admins to run facilities that line up with their vision with a staff that really cares. Ultimately, Summer wants all stakeholders in the school to have a holistic experience that is child-centered and empowers their educators to embody leadership at a cellular level. Summer is known for her quirky yet tough approach to solve the challenges in the industry. She understands this deeply because she co-founded a multi-campus early education company that she ultimately sold for $4.3M, and now has dedicated her next season to help founders like her to be able to get the most out of their facilities and vision. She is also the founder of Grit and Grace, wife to Eric and mother of three children. To rewatch the webinar click here. On our Communication is the key to Leadership webinar with Summer Picha, Summer shared her unique approach of looking at running a healthy program through the lens of the 4 R’s: Revenue, Risk, Retention, Recruitment. What is a “Healthy Program”? A “healthy” program is one that has coverage in the 4R’s of the childcare industry and can sustain itself through the ebbs and flows of a changing world. Using the 4 R’s as a lens to view all situations and make appropriate changes in the way leaders handle situations. Those 4R’s Revenue: A healthy program will run their school like a business and have a strong financial ground to stand on. We can not serve and impact families if we can’t meet our bottom line. Risk: A healthy program has policies in place and all stakeholders are trained on them to ensure safety for the children we serve and compliance with state and federal regulations. Retention: A healthy business can retain staff through keeping up with trends and providing a cutting edge work space for all employees. Recruitment: A healthy program will have a strong community image and the tools necessary to convert leads. This program isn’t designed to only get you hyper focused on your current struggle or today's hot topic - it is there to give you the tools and skills to look ahead and always be leading the way in the industry. Summer also shared Find your leadership edge https://www.consciousclassroommodel.com/summers-school/ What type of leader are you? The Ringleader The Maestro The Enchanter The Coach The Captain Are you interested in finding out more about the conscious classroom Certification module? Contact https://www.consciousclassroommodel.com/ or https://www.consciousclassroommodel.com/summers-school/

  • IntelliKid Systems Academy Presents: Guiding with Grace: Decision Making for ECE Leaders with Summer Picha

    Summer is the creator of the Conscious Classroom Certification Model: the leading framework that helps owners and administrators train and retain great staff, recruit children and families, reduce risk and stay compliant without complication, as well as protect school revenue while running a fast-paced facility in ever-changing times. In her new book It's Lonely at the Top: Organizational Strategies for Early Childhood Leaders , Summer begs the question: With all the smarts and creativity leaders in this field have to offer, why do ECE leaders feel so lonely? Why is the burnout rate so high? "ECE leaders are some of the smartest, most dedicated, loyal, honorable, talented, personable people I have ever met. Every single day, I am amazed by the leaders in this field." Leveraging her 18-plus years in the industry as well as her role as co-founder of a group of award-winning and highly referred Montessori schools in the Twin Cities, Summer knows specifically what it takes to lead a mission-driven team and create a culture where schools and families feel like they belong. Her book offers some of the practical methods for dealing with the people, processes, information, and technology that every Early Childhood Education leader is faced with. These issues are explored in depth as she explains the best practices and tactics relating to retention, recruitment, risk mitigation, and revenue that every educational leader can benefit from. You can contact Summer at summer@cccmodel.com . In this webinar, Summer uncovered practical methods for navigating the intricacies of people, processes, information, and technology in Early Childhood Education Leadership. Summer showed us how to grasp the importance of guiding with grace, not just as a leadership skill but as a catalyst for fostering an inspiring and supportive culture. Summer also walked us through how to use the 6 Steps of Decision Making : D etermine the problem. E stablish the criteria. C onsider the alternatives. I dentify the Best alternative. D evelop a plan and take action. E valuate the decision.   Watch the webinar here !

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